Frequently Asked Questions

American Girl doll Lilly shift dress

Iconic Lilly shift dress for American Girl dolls

 

About Chlozz

"I make every piece by myself in my sewing studio in Bellevue Washington. I also document some of my sewing journeys on my Youtube Channel Chlozz. Averagely I spent 1.5 hours on making one American Girl 18 inch doll dress. As a mom whose little girl loves to dress up her Truly Me American Girl Doll, I was frustrated to see all the poorly designed and cheaply made doll clothes on the market. So as a fashion designer, I started to design and make clothes for my daughter’s AG dolls. I wanted to nurture her about fashion choices from a younger age, always seeking for quality, classic, esthetic and sustainable fashion items for her dolls, and her own when she grows up. I use the best quality fabric/trims and follow the highest craftsmanship standards to make all of my doll clothes. Every piece of my collection is more of an art piece instead of a mass production merchandise. These classic pieces will last and be cherished a life time for American Girl doll aficionados, from a little girl well into their adult lives. They simply deserve the best as you do! " - Libby (Designer & Shop Owner)

Shipping

All orders will be shipping in USPS first class for free. Orders will be shipped within 3 working days upon receiving.

Returns and refunds

All my dresses are made to order. No returns accepted unless there is a quality problem. I am a all time star seller on Etsy and have all five star reviews. Feel free to email any questions to hello@chlozz.com


Customer review highlights:

 
Stylish high fashion couture for dolls, quality fabric, arrived quickly, smart design
I love all of the dresses I ordered. They are unique as well as beautiful. Fast shipping also.
I absolutely love both dresses that we purchased from this store. They are gorgeous and great quality. She is very talented.
So cute. She will love it. Passed grandma’s approval. Great vendor. Thanks so much!